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An open demo area for emerging markets, with a lounge at the rear for meetings
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Gilbarco Veeder-Root · Hydrogen Technology Expo
Gilbarco Veeder-Root came to the Hydrogen Technology Expo to talk about hydrogen refuelling. In a hall of technical stands, visitors tend to look, nod and move on. GVR needed them to stop, and to stay long enough for the team to start a real conversation.
Insight
“People stay where they’re having a good time, even at a hydrogen expo.”
Play and hospitality, built into the stand: a claw grab machine to draw people in and a hosted happy hour to keep them there.


Visitors met a green “Welcome | Refuel Here” counter on the corner, beneath a canopy of sky and hydrogen station graphics. A model of a refuelling station sat at the centre for the team to explain, and the claw machine gave passers-by a reason to stop and play. Later in the day, a hosted happy hour turned the stand into a meeting place, with a lounge at the back for quieter talks.




Results
PlayfulA claw grab machine to draw visitors in
SocialA hosted happy hour on the stand
Dwell time
Results
Project summary
Hydrogen, made social: GVR gave visitors a reason to stop, play and stay.
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